Our Shipping Policy
Last Updated: [2026]
At Bhagya Ratan Sansthan, we take care to process and ship your orders safely and efficiently. This Delivery & Shipping Policy explains how physical products such as Gemstones, Yantras, spiritual products, and other items purchased through our website are processed and delivered.
1. Domestic Shipping – India
- Orders placed within India are shipped through reliable courier services, registered postal services, or other suitable delivery partners.
- Orders are generally processed and dispatched within 5 working days after successful order and payment confirmation.
- Certain customized, energized, or specially prepared products may require additional processing time. In such cases, the expected delivery schedule will be communicated to the customer.
- Delivery time may vary depending on the destination, courier service, weather conditions, holidays, local transportation, and other circumstances beyond our control.
- The order will be delivered to the shipping address provided by the customer at the time of placing the order.
- Customers are responsible for providing a complete and accurate delivery address and contact information.
- Once the parcel has been handed over to the courier or postal service, tracking information may be shared with the customer whenever available.
2. International Shipping
- International orders are shipped through available and suitable international courier or postal services.
- Orders are generally dispatched within 5 working days after payment and order confirmation, unless additional preparation is required.
- International delivery times may vary depending on the destination country, customs procedures, courier operations, local postal services, and other logistical factors.
- Customers should understand that customs clearance and local regulations may affect delivery times.
- Any customs duties, import taxes, local charges, or other fees imposed by the destination country are the responsibility of the customer unless specifically stated otherwise at the time of purchase.
- Delivery will be attempted at the address provided by the customer while placing the order.
3. Estimated Delivery Time
The estimated delivery period provided by Bhagya Ratan Sansthan is only a general indication and may vary based on the destination and shipping method.
For most orders, delivery may take approximately 7–10 working days after dispatch, subject to courier availability and other circumstances.
Customized gemstones, energized Yantras, or specially prepared spiritual products may require additional time before dispatch.
4. Shipment Tracking
Where tracking is available, the tracking details will be provided to the customer after the order has been dispatched.
Customers can use the tracking information to monitor the progress of their shipment through the respective courier or postal service.
5. Delayed or Undelivered Shipments
Bhagya Ratan Sansthan makes reasonable efforts to dispatch orders within the stated processing period. However, delays may occur because of circumstances outside our control, including:
- Courier or postal delays
- Weather conditions
- Transportation disruptions
- Customs clearance
- Incorrect or incomplete address information
- Public holidays
- Regional restrictions
- Natural events or other unforeseen circumstances
We cannot guarantee a specific delivery date where the delay is caused by the courier, postal authority, customs department, or other external circumstances.
If your order appears to be significantly delayed, please contact us with your order details and tracking information, and we will assist you as far as possible.
6. Incorrect Address or Delivery Information
Customers are responsible for ensuring that the shipping information provided during checkout is accurate and complete.
If an order is returned because of an incorrect address, incomplete address, unavailable recipient, or failure to accept delivery, additional shipping charges may apply for re-dispatch, where possible.
7. Damaged or Tampered Packages
Customers are advised to check the condition of the package at the time of delivery.
If a parcel appears to be damaged, opened, or seriously tampered with, please notify the delivery personnel where possible and contact Bhagya Ratan Sansthan as soon as possible with relevant photographs and order details.
Any claim relating to damage during transit will be reviewed based on the circumstances and available evidence.
8. Shipping Charges
Shipping charges, where applicable, will be communicated or displayed during the ordering process.
For international orders, additional customs duties, taxes, or destination-country charges may apply. Such charges are generally the responsibility of the customer unless specifically mentioned otherwise.
9. Contact Us
For questions regarding your order, shipment, tracking, or delivery, please contact:
Bhagya Ratan Sansthan
Services: Vedic Astrology | Kundli & Horoscope | Gemstones | Yantras | Online Pooja Services
Phone / WhatsApp: +91-8383811269
We will make reasonable efforts to assist you with your shipment and provide available tracking or delivery information.
Need help?
Contact us at bhagyaratansansthaan@gmail.com for questions related to refunds and returns.